Privacy Policy
Last updated: April 2025
This Privacy Policy describes how Vonk Electric, located in Belgium and operating via the website www.vonkelectric.be, collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
1. Who We Are
Vonk Electric
Website: https://www.vonkelectric.be
Email: hello@vonkelectric.com
Business Address: Stationsstraat 9, Lissewege, BE 8380
Vonk Electric is responsible for the processing of your personal data (Data Controller) as described in this policy.
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Identification Data: Name, surname, company name (if applicable)
- Contact Information: Email address, phone number, physical address
- Website Usage Data: IP address, browser type, browsing behavior (via cookies and analytics)
- Communication Data: Messages or inquiries submitted via forms or emails
3. Purpose and Legal Basis for Processing
Your personal data is processed for the following purposes and legal grounds:
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries or service requests | Legitimate interest (Article 6.1(f)) |
| Providing services and fulfilling contracts | Performance of a contract (Article 6.1(b)) |
| Sending newsletters or marketing emails (if subscribed) | Consent (Article 6.1(a)) |
| Improving website performance and user experience | Legitimate interest / Consent (for cookies) |
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Typically:
- Contact form data: up to 1 year
- Client data: up to 7 years (in line with accounting regulations)
5. Sharing Your Data
Your personal data will not be sold or shared with third parties unless:
- Required by law or legal obligation
- Necessary to provide our services (e.g., IT service providers, email platforms)
- You have given explicit consent
All third-party processors are bound by confidentiality and GDPR-compliant data processing agreements.
6. Your Rights
Under the GDPR, you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate or incomplete data
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time (if processing is based on consent)
- Right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)
7. Cookies
We use cookies to improve website functionality and analyze visitor behavior. You will be prompted to give or deny consent when you first visit our site. You can manage your preferences at any time.
“First-party cookies” are technical cookies used by the website itself and are intended to ensure the site functions optimally. Example: settings the user selected during previous visits, or a pre-filled form with data previously entered by the user.
“Third-party cookies” are cookies not placed by the website itself but by third parties, such as a marketing or advertising plugin. Example: cookies from Facebook or Google Analytics. For these cookies, the visitor must give explicit consent — this can be done through a banner at the top or bottom of the site referencing this policy. Continued browsing is still allowed regardless.
You can configure your browser to reject cookies, notify you when a cookie is set, or delete cookies after the fact. This can be done in your browser’s settings (via the help function). Be aware that some visual elements may not appear correctly or that certain applications may not function properly.
8. Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including SSL encryption, access controls, and secure data storage.